Radiant Forest
Home About Services FAQ Contact
Home / Cookie Policy

Cookie Policy

This policy explains how we use cookies and similar technologies to enhance your browsing experience and provide personalized content.

Last updated: January 28, 2025

1. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

Cookies help us understand how you use our website, remember your preferences, and improve your overall experience. They cannot access other files on your computer or cause any harm to your device.

2. Why We Use Cookies

Radiant Forest uses cookies for several important purposes:

Essential Website Functionality

Enable core website features like navigation, form submissions, and user authentication.

Personalization

Remember your preferences, language settings, and customization choices.

Analytics and Performance

Understand how visitors use our website to improve functionality and user experience.

Marketing and Advertising

Deliver relevant content and advertisements based on your interests and browsing behavior.

3. Types of Cookies We Use

Necessary Cookies

Always Active

These cookies are essential for the website to function properly. They enable basic functions like page navigation, form submissions, and secure area access.

Examples:

  • Session management cookies
  • Security and authentication cookies
  • Website functionality cookies
  • Cookie consent preferences
Retention Period: Session-based or up to 1 year

Analytics Cookies

Optional

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

Examples:

  • Google Analytics cookies
  • Page view tracking
  • User behavior analysis
  • Website performance monitoring
Retention Period: Up to 2 years

Marketing Cookies

Optional

These cookies are used to deliver personalized advertisements and track the effectiveness of marketing campaigns.

Examples:

  • Facebook Pixel
  • Google Ads tracking
  • Remarketing cookies
  • Social media integration
Retention Period: Up to 1 year

4. Third-Party Cookies

Some cookies on our website are set by third-party services. These include:

Google Analytics

Provides website usage statistics and visitor behavior analysis.

Privacy Policy Opt-out

Google Ads

Enables remarketing and conversion tracking for advertising campaigns.

Privacy Policy Ad Settings

Facebook Pixel

Tracks conversions and enables targeted advertising on Facebook and Instagram.

Privacy Policy Ad Preferences

YouTube

Embedded videos and related tracking for video content optimization.

Privacy Policy Ad Settings

5. Managing Your Cookie Preferences

You have several options for managing cookies on our website:

Cookie Consent Manager

Use our cookie management system to customize your preferences for different types of cookies.

Browser Settings

Most browsers allow you to control cookies through their settings. You can:

  • Block all cookies
  • Block third-party cookies only
  • Delete existing cookies
  • Set up notifications when cookies are set

Browser-Specific Instructions

Chrome Firefox Safari Edge

6. Cookie Duration and Storage

Cookies can be categorized by how long they stay on your device:

Session Cookies

These are temporary cookies that are deleted when you close your browser. They're used for essential website functionality.

Persistent Cookies

These remain on your device for a set period or until you delete them manually. They remember your preferences across visits.

Typical Retention Periods:

Cookie Type Retention Period Purpose
Session Management Session only Login status, shopping cart
User Preferences 1 year Language, theme settings
Analytics 2 years Usage statistics, performance
Marketing 30-365 days Ad targeting, conversion tracking

7. Impact of Disabling Cookies

Disabling certain cookies may affect your experience on our website:

Disabling Necessary Cookies

May prevent the website from functioning properly, including form submissions, user authentication, and basic navigation.

Disabling Analytics Cookies

Will not affect website functionality but prevents us from understanding user behavior and improving our services.

Disabling Marketing Cookies

You may see less relevant advertisements and promotional content, but website functionality remains unaffected.

8. Data Protection and Privacy

We are committed to protecting your privacy in accordance with Singapore's Personal Data Protection Act (PDPA). In relation to cookies:

  • We obtain consent before setting non-essential cookies
  • We provide clear information about what data is collected
  • We implement security measures to protect cookie data
  • We allow you to withdraw consent at any time
  • We regularly review and update our cookie practices

For more information about our data practices, please see our Privacy Policy.

9. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in:

  • Our use of cookies and tracking technologies
  • Legal requirements and regulations
  • Industry best practices
  • User feedback and preferences

When we make significant changes, we will notify you through our website or by email. We encourage you to review this policy periodically.

10. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Privacy Team

Email: [email protected]

Phone: +65 6225 5632

Mailing Address

Radiant Forest
202 Kallang Bahru, #01-05
Singapore 339339

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 2:00 PM

Quick Actions

Cookie Categories

  • Necessary Cookies
  • Analytics Cookies
  • Marketing Cookies
  • Third-Party Services

Related Policies

  • Privacy Policy
  • Terms of Service

Need Help?

Questions about cookies or privacy? Our team is here to help.

Contact Privacy Team
Radiant Forest

Transform your Singapore home with premium smart devices and automation solutions.

Services

  • Smart Lighting
  • Security Systems
  • Climate Control
  • Home Automation

Quick Links

  • About Us
  • Services
  • FAQ
  • Contact

Legal

  • Privacy Policy
  • Terms of Service
  • Cookie Policy

© 2025 Radiant Forest. All rights reserved.